Technology

Windows 10: Blue screens and restart since the last update

The Windows 10 October 2020 update (version 20H2) causes blue screens and forced restarts for some users. This also applies to Windows 10, version 2004. Microsoft now recognizes the presence of these two problems.

According to Microsoft, blue screens on Windows 10 refer to NVMe SSDs. Any SSD connecting in Thunderbolt is causing this problem. Microsoft discovered this bug with the help of Intel. The following message may appear on the screen:

DRIVER_VERIFIER_DMA_VIOLATION (e6) An illegal DMA operation was attempted by a verified driver

Microsoft says it is working on a Windows 10 fix with Intel to avoid blue screens. Until the patch, Microsoft is suspending updates for versions 2004 and 20H2 on computers that use such SSDs. Microsoft also doesn’t recommend that users force updates to install, regardless of method.

The other random reboot error is different. Microsoft states that Windows 10 may require its users to log off and restart from time to time. As you can imagine, this is not normal behavior.

Unfortunately, Microsoft doesn’t say when the update containing the fix will be available to everyone. This speech applies to both the blue screen error and random reboots.